The rooms on the lower floors are fantastic and spotless, the staff is kind and helpful, the check-in process is easy, the meals are delicious, and the service is nice, creating a quiet atmosphere here.

It was a good hotel with good facility and good staff

Comfortable beds, an electronic key card, a multi-channel TV and a study table in the room. Awesome and great breakfast with a wide range of choice. Particularly good location close to the main city center, Tram # 5, and the buses numbered 146, great food.

The room was very good sized and the bathroom was fairly clean, I truly enjoyed it. the view was particularly good, the service was exceptional. the hotel created a quiet environment. the location of the venue was comfortable - relatively near Quinta de los Molinos Tranquil Park. the area was very quiet. Rewritten Review: I really loved the spacious room and the quite clean bathroom. the view was amazing, and the service was top-notch. the hotel had a peaceful atmosphere, and it was located conveniently close to Quinta de los Molinos Tranquil Park. the surrounding area was pleasantly quiet.

The location despite being outside the centre of Madrid is perfectly quiet, the metro is a 10 or 15 minute walk away and there are places to eat with a variety of options. I have tried several cities in Spain staying in this hotel chain and all of them have generally fulfilled my expectations

The breakfast was varied like all the hotels of this chain, however it was a joke that they charged the first breakfast of the day I arrived and they told me that the service started from the second day. Another thing that I dislike quite a lot is that in advance I booked the transfer from the airport to the hotel and at the mere hour it was lucky that a van passed by the hotel because it was picking up a friend, we were waiting outside the airport for more than half an hour with the temperature down. There must be a seriousness in these two aspects

The hotel has a perfect and quiet location, there is a bus stop next to it that leaves you in Gran Via if you want to visit the center and if not at any other stop you can take the subway and go wherever you want. The room is very clean and cozy, the bed is very comfortable and big, the toilet is also big and has both a shower and a bath. The breakfast was great, there was everything! Next to the hotel you can park easily and you save on parking fees. The truth is that we have been in other hotels in Madrid but this has been the best for us, we will repeat when we return to Madrid!

Actually to put something ... could inform the reception of free transfers offered by the hotel to downtown, airport and IFEMA. But as I said, for putting something to work because you complain none

The hotel offers very good sized rooms. The location is very quiet.- The view from the hotel is particularly good.- The food in the restaurants is outstanding.

The size of the room, free access to the internet and the kindness of the staff

Excellent hotel, one of the best we have stayed in. Friendly staff with good English. Is relatively far from the center of the city but has very convenient bus connection which takes about 20min. to reach the center(No.146). It was a pleasure to stay here.

We couldn't open the window to get some fresh air. Maybe due to security reasons since we were on the 5th floor.

Convenient location right next to puerta del sol and suanzes metro station, making it super easy to get around 🚇. Check-in was a breeze and the service here is top-notch.

Location - 1 minute from client office - so perfect. Restaurant - food and service was superb

Wifi cost - not too bad - but would not let me go back without repaying. I .e. I logged in early AM and then went to meetings, came back- had to repay as sessions was not 'continuous.' Sneaky pricing that is a cheap trick.don't do it! I was in a 4* hotel the following night the other side of Madrid and internet acess was included.

I like it so much, however I did not stay too much. The breakfast was good, and the staff.

I had a problem to access the wi-fi, it had a user name and a password, it did not work successfully, so I took another one it worked for only one day. Through my experience in Melvia Avenida America, where my workshop was held it is automaticly without any log in or password and I was just a guest.

Consistently courteous staff

Incredible breakfast. Unbeatable location right by the airport and bus shelter.- Soundproof and new-fashioned room.- Clean bathroom.- Particularly good views.- Very nice modern facilities.I had a great experience at Silken Puerta Madrid in Madrid. The staff was always friendly and helpful, and the breakfast was amazing. The hotel's location next to the airport and bus shelter, with easy access to bus number 146, was extremely convenient. The room was modern, well-insulated from noise, and the bathroom was spotless. The views were delightful, and the hotel's facilities were impressive.

We stayed in this place for a few nights and we were impressed by its great location in the midst of hustle and bustle of a commercial area surrounded by offices. It was very easy to catch a bus to the city centre, yet the airport was conveniently close, which saved us a lot of time on our trip. The room service was amazing, with the bell staff and housekeeping always at our disposal. Inside the room, we liked the fact that there were comfortable chairs and a table on the terrace where we could sit and enjoy the evening breeze. Moreover, this venue offered a wide range of amenities, including a flat-screen TV and an electric kettle.

Close to the airpot. Easy to take the bus to downtown Madrid. Good value for money.